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CEO/COO
M&A
AIFM
Clients
Mandates
Insights
Résumé
Contact
Engagement Mode II
M&A
30 · 60 · 100
Pre-signing operational and strategic DD
Day-1 readiness
Post-merger integration
Fund-services M&A across Europe and USA
Day Pre-sign · Due Diligence
→
Day 1–60 · Integrate
→
Day 61–100 · Stabilise
→
Phase 01
DD
PRE-SIGN
Pre-signing diligence.
Strategic positioning, scalability, right to win, growth story.
Strategic DD
Map competitive positioning
Stress-test the right to win
Validate revenue quality
Commercial DD on the customer base: concentration, churn, revenue durability
Operational scalability
Assess operational workflows
Evaluate systems maturity
Identify key-person dependencies
Corporate culture and values
Test alignment on quality standards and risk appetite
Identify cultural fault lines that break post-close
Gauge talent retention risk
Day-1 risk register
Regulatory filings and CSSF notifications
Client communication plan
Critical-vendor and IT continuity safeguards
Key-person retention packages signed before announcement
Synergy mapping
Revenue synergies and cross-sell
Cost synergies
Deliverable
Operational DD memo + integration readiness score + Day-1 risk register.
PASCAL HERNALSTEEN · OPERATING PARTNER
M&A · PRE-SIGNING
Phase 02
60
DAYS
Integrate.
People-led, client-protected, regulator-aligned: integration is a human and operational discipline before it is a process map.
Culture & people
Lock retention packages
Confirm and announce permanent leadership
Run listening tours: 1:1s
Land a cultural integration plan
Address the silent killers
Name culture champions in each business line
Clients
Sequence client outreach
Deploy a retention scorecard per client
Baseline Net Promoter Score and service quality
Cross-sell map
Operations & IT
Standardise processes to the Target Operating Model
Execute system migration plan with parallel-run
Design KPI dashboard
Protect delivery: freeze non-critical change during NAV cycles and audit windows
Regulatory
File CSSF change-of-control application and track to approval
Integrate risk and compliance programme under one framework
Align conducting officer responsibilities and update CSSF notifications
Deliverable
Integration progress report: workstream status, regulatory milestones, client retention scorecard.
PASCAL HERNALSTEEN · OPERATING PARTNER
M&A · DAY 1–60
Phase 03
100
DAYS
Stabilise.
Lessons learned are captured, the playbook is updated, and operational capacity is re-tested for the next target in the pipeline.
Post-integration review
Structured lessons-learned session
Update PMI playbook based on experience
Staff engagement check
Client satisfaction: measure service-quality impact
Ready for the next
Operational capacity assessment
Update hiring plan based on capacity gaps
Pipeline briefing to ExCo and shareholder
Assess readiness and next targets
Deliverable
Post-integration report: synergies realised, updated PMI playbook, pipeline readiness.
PASCAL HERNALSTEEN · OPERATING PARTNER
M&A · DAY 61–100